Help with CloudDeakin

Set up your computer

The following essential steps will help you to successfully access, log in to and use CloudDeakin.

Activate your Deakin username and password
Ensure you are able to meet Deakin's computing, connectivity and capability requirements
Run a System Check before you log in
- If you receive all ticks, you can successfully access CloudDeakin
- If you receive a warning for any area, go to the Recommended Browsers and Settings page and follow the instructions

Further notes:

If you continue to experience problems after configuring your browser software settings, it may help to clear your browser cache and cookies. Please look at the Recommended Browsers and Settings page if you need help doing this.

Navigate CloudDeakin

Access your unit
From the Home page of DeakinSync, click on the unit tile to access the learning environment for that unit. Note: Certain units are not listed in DeakinSync. Please use the My Sites widget to access the unit site.

The My Sites widget on CloudDeakin Homepage also gives you access to the units you are enrolled in. Click on a unit (e.g. unit code TRI-1_2013) to access the learning environment for that unit.

If the My Sites widget does not include all the units in which you are enrolled, please check your enrolment details through StudentConnect or by contacting the Faculty student support office on your campus.

Navigate CloudDeakin
Go to How to navigate your unit in CloudDeakin for information on accessing the CloudDeakin Homepage, and navigating components and tools that may be found in your unit.

Mobile and Tablet devices

When you login from your tablet or smartphone, the default view is CloudDeakin's Mobile View which is optimised for mobile usage. It is not recommended that you use a desktop view on your mobile device as not all functionality works on a mobile.

Deakin does not recommend or support the usage of CloudDeakin in the "Desktop View" on mobile or tablet devices. Please use the recommended "Mobile View".

Supported

News
Resources
Discussions
Grades
Calendar

NOT Supported

Assessments
e.g. Assignment and Quizzes
Groups e.g. Joining Groups

Important: Please use a desktop or notebook computer to complete the above tasks.

CloudDeakin
Help Guides

A complete list of all quick guides, step-by-step guides and movie demonstrations.

How to use CloudDeakin

Frequently Asked Questions

Please check the FAQs for answers to some of the most common queries about using CloudDeakin.Frequently Asked Questions

eSolutions
IT Service Desk

For technical problems, such as difficulties logging on and computer and browser issues, contact the Service Desk.IT Service Desk