Commonwealth Assistance Notice (CAN)

After the census date of each enrolled study period, you will be issued an electronic Commonwealth Assistance Notice (eCAN). This notice details any amount sent to the Australian Taxation Office (ATO) as a HELP debt.

Your eCAN shows the units you studied, your student contributions (tuition fee), any payment you made, Student Services and Amenities Fee (if applicable) and the amount of HELP debt you have deferred to the ATO.

Your eCAN is available on StudentConnect for each study period. It is made available within 4 weeks after the applicable census date. You will receive an email when your eCAN is available. If you think your eCAN is incorrect you have 14 days to let us know. We encourage you to save a copy for your own record.

Your eCAN is not an invoice – it is a record of your enrolment, fees, payments and any HELP debt you have used. If you have completed a HECS-HELP or FEE-HELP form and have paid all your fees you will still be issued with an eCAN. Your eCAN will show you do not have a HELP debt for the applicable period.