Deakin Livechat Collection Statement

The way we handle personal information or requests for personal information is outlined below.

Deakin University is collecting your personal information for the primary purpose of responding to your questions and requests for information. In addition to the personal information you provide Deakin will also collect your general location, your IP address, and computer-based information through server logs, proxy logs and cookies. Deakin will also use this information to follow-up on your inquiries, send information to you, and may additionally use personal information for internal research and analysis and may contact you for this purpose. For these purposes Deakin may also provide this personal information to its contracted service providers. You are not required to provide the information requested, however if the information is not provided, Deakin may not be able to respond fully to your inquiries and provide you with information.

Deakin University manages personal information it holds, including requests by individuals for access to their personal information, in accordance with the Privacy and Data Protection Act 2014 (Vic). You have a right to gain access to your personal information held by the University. Information about Deakin’s privacy practices is available at http://www.deakin.edu.au/footer/privacy. You may obtain further information about privacy at Deakin by contacting the Privacy Officer at (03) 5227 8524 or at privacy@deakin.edu.au.